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Income Management Officer
Job No:
JA833
Location:
South Australia
Income Management Officer
Two Full-time (1.0 FTE) Positions Available
12-month fixed-term contract, with possible extension
Social, Community, Home Care & Disability Services Award Level 4
About Us
We are a growing and innovative social enterprise supporting around 10,000 South Australians each year through housing and community services. Seeking opportunities to build positive pathways and connected thriving communities, we are one of the few South Australian organisations offering an integrated model of housing and support. Together, we are committed to effecting long-term positive change for those we work with and the communities we work in.
Together, we are improving lives and building strong, resilient, and connected communities.
Meet some of our amazing staff here!
The Opportunity:
Are you ready to make a meaningful impact while building your career in a dynamic and supportive environment?
We’re seeking two dedicated and motivated individuals to join our team as Income Management Officers on a fixed-term contract, with the potential for extension. Whether you're looking to broaden your experience, return to the workforce, or explore a new direction in community services, this is a valuable opportunity to contribute to sustainable tenancies and stronger communities. In this role, you’ll play a key part in helping tenants manage housing-related debts through early intervention and proactive engagement. You'll be supported by a passionate team that values collaboration, client-focused service, and making a real difference. If you’re ready to apply your skills in negotiation, financial management, and tenancy support in a purpose-driven organisation, we’d love to hear from you.
What We Offer:
- Values-driven culture
- Generous salary sacrifice benefits
- Great professional development opportunities
- A You are Amazing Day – an extra day of paid leave to spend however you want
- A NAIDOC Day - an extra day of paid leave to attend NAIDOC celebrations
- A supportive, flexible work environment with paid parental leave and a strong focus on staff wellbeing
- Access to wholesale prices on selected products at Harvey Norman
- Access To Corporate Health Insurance and Annual Flu Vaccinations
Our Ideal Candidate:
We're looking for a detail-oriented and proactive team member who has:
- Demonstrated experience in the Community Housing or Property sector, with strong knowledge of tenancy management principles
- Excellent negotiation skills, with the ability to engage tenants in constructive and solution-focused conversations
- Strong written communication skills, with sound spelling, grammar, and attention to detail
- Confident verbal communication and interpersonal skills, with a customer service focus
- The ability to prioritise tasks, use initiative, and work both independently and collaboratively
- High level of professionalism and the ability to maintain strict confidentiality
You Will Need To:
- Complete our online application process
- Hold or be willing to obtain a current General Employment Probity Screening
- Hold or be willing to obtain a current Safe Environments Certificate
- Hold a current unencumbered Australian driver’s licence and be willing to drive
- Undergo pre-employment testing as part of the recruitment process
How To Apply
To apply for this role, please fill out the questions below. You'll be asked to add your resume and cover letter on the following page. Please make sure you have this ready before you apply. Please also upload copies of relevant qualifications and certifications.
Position Description available by Clicking Here. For further confidential inquiries contact Michael Harris, Housing Portfolio Manager, on 0427 624 233.
Applications Close: COB, Wednesday, 18 June 2025.
Junction is an equal opportunity employer that embraces a culture of diversity. We encourage applications from the Aboriginal and Torres Strait Islander communities, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background. Junction is committed to being a Child Safe organisation and has zero tolerance for child and family abuse.