Family Based Care - Case Manager

Job No: JA841
Location: Adelaide

 

Family Based Care - Case Manager

 

Full-time (1.0 FTE), Permanent Position 

Social, Community, Home Care & Disability Services Award Level 5

 

About Us:

We are a growing and innovative social enterprise supporting around 10,000 South Australians each year through housing and community services. Seeking opportunities to build positive pathways and connected thriving communities, we are one of the few South Australian organisations offering an integrated model of housing and support. Together, we are committed to effecting long-term positive change for those we work with and the communities we work in.

Together, we are improving lives and building strong, resilient, and connected communities.

Meet some of our amazing staff here!

 

The Opportunity: 

We are looking for a passionate and skilled Case Manager to join our Family Based Care team, reporting to the Family Based Care Operations Manager. You will work with foster carers to provide trauma-informed, therapeutic case management, ensuring each child or young person is well supported and set up for success.

You will provide practical support and coaching to foster carers, help manage and stabilise placements, and advocate for the best outcomes for children and families. This role is ideal for someone with strong communication skills, an understanding of complex trauma, and a passion for making a lasting impact.

Some of the key accountabilities are:

  • Deliver high-quality case management, including regular home visits, needs assessments, and crisis support.
  • Build strong relationships with foster carers and provide therapeutic guidance, training, and advocacy.
  • Collaborate closely with the Department for Child Protection, service providers, and carers to ensure positive outcomes for young people.
  • Develop and monitor individual case plans, manage risks, and respond to incidents with creativity and care.
  • Support recruitment and onboarding of new carers and help strengthen community and interagency connections.
  • Participate in reflective practice, team development, and program improvement activities.

About You:

We are seeking a highly driven person who:

  • Possesses knowledge and experience in carer assessment, carer support and mandated training packages
  • Has a demonstrated understanding of appropriate psychoeducation for carers to assist them to respond to complex behaviours
  • Can demonstrate a clear understanding of supporting carers to understand child development
  • Has demonstrated experience and/or understanding of managing a caseload of clients
  • Possesses sound communication and interpersonal skills with an ability to prioritise your own workload
  • Holds knowledge and/or has experience working with young people under the Guardianship of the Chief Executive
  • Has an understanding of social justice principles – including equity of access, discrimination and equal opportunity, individuals' rights and privacy
  • Holds a degree or tertiary qualifications in Social Work, Human Services 

What We Offer:

  • Values-driven culture
  • Generous salary sacrifice benefits
  • Great professional development opportunities
  • A You are Amazing Day – an extra day of paid leave to spend however you want
  • A NAIDOC Day - an extra day of paid leave to attend NAIDOC celebrations 
  • A supportive, flexible work environment with paid parental leave and a strong focus on staff wellbeing
  • Access to wholesale prices on selected products at Harvey Norman
  • Access To Corporate Health Insurance and Annual Flu Vaccinations

You Will Need To:

  • Complete our online application process
  • Hold or are willing to obtain a current Working with Children Check
  • Hold or are willing to obtain a current Safe Environments Certificate
  • Undergo pre-employment testing as part of the recruitment process 
  • Hold a current unencumbered Australian driver’s licence and be willing to drive

How To Apply

To apply for this role, please fill out the questions below. On the following page, you'll be asked to add your resume and a cover letter. Please make sure you have this ready before you apply. Please also upload copies of relevant qualifications and certifications.

 

Applications Close: Thursday, COB, 24 July 2025 

A position description is available by clicking here or for further confidential inquiries please contact Sandra Dzafic, Manager Operations, Family Based Care on 0456 747 728.    

 

Junction is an equal opportunity employer that embraces a culture of diversity. We encourage applications from the Aboriginal and Torres Strait Islander communities, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background. Junction is committed to being a Child Safe organisation and has zero tolerance for child and family abuse.

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Privacy Acknowledgment

Junction is collecting personal information from you as part of the recruitment and selection process. Junction recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us. Junction’s recruitment system, reference checking and onboarding processes are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers and kept on file unless you request us not to do so.

By submitting this application you declare that to the best of your knowledge, the information supplied in this application and any Resume provided is correct and you understand that if any false or deliberately misleading information is given, or any relevant material withheld, you will not be accepted, or if you are employed, your employment may be terminated. You also give permission to Junction to verify your employment and consent to the seeking verbal or written information on a confidential basis about you from representatives of your previous employers and/or referees and authorise the information sought to be released by them to Junction to ascertain your suitability for the position for which you are applying.

By selecting this box you acknowledge that Junction will store and distribute your personal information in accordance with the Privacy Act 1998. Our Privacy Policy is located on our website.


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ABOUT JUNCTION

Junction is a non-denominational social enterprise helping more than 10,000 South Australians each year through a wide range of programs and support. This includes domestic violence and homelessness services; emergency housing; counselling; mentoring; community centres and residential care for children and young people under the Guardianship of the Chief Executive who can’t be placed with foster families.

Junction also provides affordable housing for those on low incomes managing around 2,500 properties across the State.

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